Data Usage Terms

Last updated: 02 jan. 2025

1. Types of Data We Collect

• Personal Data: Name, email, phone number, billing information you provide when creating an account or placing an order.
• Usage Data: Pages visited, features used, time spent, and interaction events within WA Bulk Sender.
• Device & Connection Data: IP address, browser type, operating system, and network information.
• Message Content: Metadata (timestamps, recipient counts) and any media or text you upload for bulk messaging.

2. How We Use Your Data

• Service Delivery: To operate and maintain WA Bulk Sender, send messages on your behalf, and process billing.
• Account Management: To authenticate you, manage your profile, and provide customer support.
• Analytics & Improvements: To analyze feature usage, diagnose technical issues, and enhance the user experience.
• Communication: To send service notifications, security alerts, and administrative messages.
• Marketing & Promotions: (If you opt in) To share product updates, special offers, and newsletters.

3. Data Sharing & Disclosure

• Service Providers: We share data with third‑party vendors (e.g., payment processors, hosting, analytics) under strict NDAs.
• Third‑Party Integrations: When you connect your WhatsApp account or other services, data flows between platforms per their policies.
• Legal Compliance: We may disclose data to comply with legal obligations or protect rights, privacy, safety, or property.
• Business Transfers: In the event of a merger, acquisition, or sale, data may transfer under the same privacy commitments.

4. Cookies & Tracking

We use cookies and similar technologies to:

• Maintain your session and preferences.
• Measure site performance and usage analytics.
• Provide personalized content and targeted advertising.

You can manage cookie settings via your browser, though disabling them may limit functionality.

5. Data Retention & Deletion

We retain your personal data as long as your account is active or as needed to provide services, comply with legal obligations, and enforce agreements. You can request deletion of your data at any time; certain information (e.g., transaction records) may be retained for compliance.

6. Your Rights

• Access & Portability: Request a copy of your personal data in a common format.
• Correction: Update or correct inaccurate information.
• Deletion: Ask us to delete your data, subject to legal retention requirements.
• Opt‑Out: Opt out of marketing communications at any time via the “unsubscribe” link.

7. Data Security

We implement industry‑standard technical and organizational safeguards—encryption in transit, secure data centers, regular security audits—to protect your data. However, no system is completely immune to security threats.

8. International Data Transfers

Your data may be transferred to and stored in countries outside your residence. We ensure appropriate safeguards (e.g., standard contractual clauses) to protect your data during these transfers.

9. Changes to These Terms

We may update these Data Usage Terms periodically. We will notify you of significant changes via email or a notice on our site. Continued use of our services after updates indicates acceptance.

10. Contact Us

If you have questions about these Data Usage Terms, please contact us:

Bulk Data Provider
Email: support@wabulksender.in
Address: Nowapara | Sukanta Pally Road | Kolkata - 700159 | West Bengal - India